Privacy Policy
Last updated: April 2025
At TMO Pest Control ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information Do We Collect?
We may collect the following types of information:
a) Automatically collected for website functionality and analytics:
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Your IP (server) address
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Top-level domain name (e.g. .com, .au, .gov)
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The date and time of your visit
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Pages viewed and documents downloaded
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The previous site you visited
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Your browser type
This information is collected for statistical purposes and helps us improve the structure and content of our website.
b) Information you voluntarily provide:
When you submit an enquiry, request a quote, or use a contact form, we may collect:
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Your name
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Phone number
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Email address
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Property or pest-related service details
We only collect personal information necessary to respond to your enquiry or deliver our services.
Who Collects This Information?
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General website usage data is collected via our Internet Service Provider and web analytics tools.
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Any personal information voluntarily provided (e.g. through contact forms or direct emails) is collected only by authorised staff at TMO Pest Control responsible for handling enquiries and service bookings.
How Is Your Personal Information Used?
We will only use your personal information for the specific purpose it was collected, such as:
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Responding to enquiries
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Providing pest control services
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Following up on quote requests or bookings
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Improving our service offerings
We do not add your information to mailing lists or use it for marketing unless you’ve given explicit consent.
Disclosure of Personal Information
Your personal information will not be sold or shared with unrelated third parties. We may disclose information to trusted service providers where necessary for:
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Service delivery (e.g. subcontractors or technicians)
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Legal compliance if required by law
All third parties are obligated to handle your data securely and only for the intended purpose.
Access & Correction of Personal Information
You have the right to:
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Request access to the personal information we hold about you
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Request corrections if your details are inaccurate or incomplete
To do so, contact us directly using the details below.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Data is stored securely—both digitally and in any necessary physical formats—and only accessed by authorised personnel.
Cookies and Tracking Technologies
Our website may use cookies or similar tools to:
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Improve your browsing experience
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Collect anonymised traffic data
You can manage or disable cookies through your browser settings.
Privacy of Children
We do not knowingly collect personal information from individuals under 18 years of age without parental consent.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or relevant laws. The latest version will always be available on our website, with the date of the last update noted above.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact:
Perth, Western Australia
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