Terms and Conditions
Last updated: April 2025
Welcome to the website of TMO Pest Control. By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, customers, and users of our services.
If you do not agree with any part of these terms, you should not use our website or services.
1. Services
TMO Pest Control provides pest control and related services to residential and commercial customers in Perth and surrounding areas. All services are subject to availability and a completed service agreement.
We reserve the right to refuse service, cancel bookings, or reschedule appointments as required.
2. Booking and Payments
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Quotes are provided free of charge and are valid for 14 days unless otherwise stated.
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Bookings must be confirmed prior to service.
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Full payment is required upon completion of the service unless otherwise agreed in writing.
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We accept cash, bank transfer, or approved electronic payment methods.
3. Cancellations and Rescheduling
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We require a minimum of 24 hours’ notice for cancellations or rescheduling.
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Late cancellations or no-shows may incur a cancellation fee.
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In the event we must cancel or reschedule, we will contact you as soon as possible and offer an alternative time.
4. Service Warranty
We may offer a service warranty or treatment guarantee depending on the type of pest and service provided. Warranty details will be provided in writing at the time of service.
Warranty is void if:
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The premises are not maintained as advised (e.g., cleaning, blocking access points).
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Recommended follow-up treatments are not carried out.
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You attempt to treat the area with other chemicals or services.
5. Customer Responsibilities
By engaging our services, you agree to:
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Provide accurate information about the premises and pest issue
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Ensure clear access to the treatment area(s)
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Follow safety instructions provided by our technician
6. Limitations of Liability
While we aim to provide effective and professional pest control services, results may vary depending on environmental factors, property conditions, and customer compliance.
TMO Pest Control will not be liable for:
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Indirect or consequential loss or damage
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Damages resulting from customer failure to follow post-treatment instructions
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Pest activity outside the agreed treatment areas or after the warranty period ends
7. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of TMO Pest Control unless otherwise stated. You may not reproduce or use any content without prior written consent.
8. Privacy
We respect your privacy. Information collected through this website or during the service process is handled in accordance with our Privacy Policy. We do not sell or share your personal information without your consent unless required by law.
9. Governing Law
These terms are governed by the laws of Western Australia. Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the courts of Western Australia.
10. Changes to Terms
TMO Pest Control reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Your continued use of our website or services indicates acceptance of any updated terms.
Contact Us
For questions or concerns regarding these Terms and Conditions, please contact:
Perth, Western Australia